We do not offer any return or MONEY-BACK-GUARANTEE on all purchased items. The refund or exchange only occurs unless the unlikely situation in which  we have sent you a defective or wrong item, the amount will only be refunded if purchased good are unused and undamaged. NKH GROUP unfortunately does not offer any exchange or returns for any of our products. Claims are only entertained for the following circumstances :
The received product(s) differed from the original order
The received product(s) were damaged
In such cases, claims can only be entertained if they are made within 7 days of the original order date (for Pakistan) and within 14 days of the original order date (for all international orders).